NEC Services
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- Advanced Application Solutions
NEC's Advanced Application Solutions team designs custom applications and plug-ins,
as well as voice portals, alerts, and fax tools, to increase your user productivity
and customer satisfaction. Advanced applications such as sophisticated speech recognition,
text-to-speech applications, and screen pops work to eliminate time spent on standard
information calls so your agents can focus their energies on more pressing customer
inquiries.
A successful network implementation begins with validating the existing network
infrastructure and its capabilities to support any new planned implementation. NEC
Unified Solutions can help you determine with quantitative certainty if your network
is truly ready for that new technology or application.
- Integration and Deployment
NEC Unified Solutions' Integration & Deployment Services ensure customers with
on-schedule network project implementation and seamless integration of communications
equipment into existing networks by delivering professional configuration and on-site
deployment services.
When your voice or data equipment is in need of support, time is of the essence.
You want certified professionals who can address your issues quickly through remote
support, parts replacement or on-site response so you can resume your business operations
with minimal interruption. Whether it's depot repair or on-site support, NEC Unified
Solutions provides complete coverage for NEC, Cisco and other products with responsive,
flexible solutions to meet every need. Our web-based Customer Connection interface
allows you to track the real-time status of your support activities, so you are
always in the loop when it comes to service issues.
- Message Protection Services
Companies have become increasingly dependent on e-mail for their critical communications
and can't afford to risk losing important data to malicious attacks, network failure
or disaster. NEC provides managed messaging services that not only filter e-mails
for viruses, spam and other malware, but back up corporate e-mails while still allowing
users to access and send e-mails, even if their primary e-mail system is unavailable.
NEC's messaging services can also help companies fulfill healthcare, financial and
legal compliance requirements with regard to electronic records management.
- Remote Management Services
Your network is a critical business asset, and maintaining maximum uptime and availability
is the highest priority. To keep your business operations and processes running
smoothly, we provide remote 24x7x365 monitoring and notification of your network
infrastructure and applications to detect device failures and performance issues
before they have a chance to affect your user community.
- Network Security Solutions
These days, ensuring information security is high on many corporate agendas – whether
it be trying to fulfill regulatory compliance requirements for HIPAA, Gramm-Leach-Bliley
or Sarbanes-Oxley, or protecting the confidentiality of your customer and employee
information. Additionally, hackers are working round the clock to crack your network
defenses. NEC can equip you with the ammunition you need by providing informed consulting
expertise, vulnerability assessments, penetration testing, policy design, security
architecture integration and management.
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